JailTracker’s Parent Company Welcomes New Client Support VP

JailTracker’s parent company, Global Public Safety, is excited to announce the promotion of Andrew Seylar to the position of Vice President of Client Support. With a strong educational background in Computer Science, Police Science and Business, alongside ten years of experience in the industry, Andrew has proven to be a valuable asset to the company.

Having been with Global Corporation for the past decade, Andrew has successfully navigated various roles within the organization. Starting in support, Andrew transitioned to professional services before excelling as a product manager for the past four years. His extensive experience in different areas of the company has allowed him to develop a deep understanding of the unique needs of our customers, and a proven track record of ensuring their success.

As the new Vice President of Client Support, Andrew’s primary goal is to create a holistic customer success strategy focused on enhancing the overall customer experience. From the point of sale to long-term support and maintenance, Andrew aims to provide a seamless experience for customers.

With his expertise in support practices, Andrew will prioritize quick and efficient resolution of customer issues, particularly when it comes to new features and custom development.

In Andrew’s words, “Global is committed to offering our customers a seamless experience throughout our partnership. I am excited to lead the Client Support team in delivering the exceptional service that guides Global’s mission to provide software and services that always keep our customers ahead of the curve.”

Global is confident in Andrews’s proven ability to drive customer success and lead the Client Support team to new heights. This promotion reflects the company’s commitment to providing best-in-class support and maintaining strong relationships with our valued customers.