Shawn served in the U.S. Navy as a Hospital Corpsman and receiving an Honorable Discharge. He worked in a Kentucky Detention Center for 8 years before resigning as Chief Deputy of Operations. He started as a contractor for JailTracker in 2008 and was hired fulltime in 2009 as a trainer performing over 90 installs. In 2017 he was assigned the role of Product Manager receiving a certification in Product Management later that year. Since then he created the Executive Committee whose members are key JailTracker customers and in May 2019 championed the creation of a Harris companywide forum to open communications and collaboration between employees who share similar role responsibilities.