How Improved Case Management System can Fuel Inmate Rehabilitation Programs


For decades, many correctional facilities witnessed an influx of inmates resulting in costly procedures with diminishing returns. After cyclically intaking and releasing repeat offenders, decision makers and jail personnel proactively shifted their focus from punishment to rehabilitation.

Although prison rehabilitation programs initially cost facilities money to implement, studies have shown that these programs decrease the prison population. With fewer people in correctional facilities, agencies need less money to operate and prevent the challenges of overcrowding and understaffing, running more efficiently and effectively.

When accurately managed, an effective case management system can be used to place inmates into rehabilitation programs or to apply for grants that fuel growth and offer support to your facility.

Sources such as inmate phones, state and federal repositories, law enforcement records, victim notification systems, and commissary systems all carry with them valuable pieces of information about inmates that can deepen your level of understanding about their experience and help your staff be better at their job.


According to Connect Network, Inmates who participated in educational programs were 43% less likely to commit a crime and return to incarceration within three years than those who did not. When looking for opportunities to enter inmates into education programs, it’s important to know which ones are most likely to complete said programs.

Using JailTracker’s case management capabilities, jail personnel can run a custom report to filter all detainees by level of education. Then, based on the results, design different education specific programming (i.e. GED programs, Trade/Certification programs, etc.) and recruit detainee participation. This information can also be used when applying for outside grants.


Correctional counselors play a significant role in rehabilitation for inmates and provide guidance throughout the duration of their sentence. For those detainees who’ve been involved in particularly violent offenses, counseling could be a huge opportunity to help them successfully manage their time inside your facility.

JailTracker detainee record management feature provides a single digital portfolio for all the details of a residents case. Jail personnel can run a report on detainee records based on the type of offense. This can increase your enrollment rate in government funded rehabilitation programs.

It is ideal not only for jails but for detention and rehabilitation facilities. It helps these institutions manage case details related to their residents, including: education, work history, and drug testing results.


Re-entering society is the final and an essential piece of the rehabilitation process. Adjusting to life after prison successfully has many variables. Having a support system within the community helps an ex-offender stay an ex-offender.

The statistical data in JailTracker reports can help administrators prepare budgets, apply for grants, analyze staffing, and manage overcrowding issues. If you’re able to leverage an improved case management system, you’ll improve the success of your staff and inmates longterm.

To learn more about JailTracker’s jail management solutions, contact us at or Call us at 270-659-0241.

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